Student Consumer Action Network

Don't Get Ripped Off

After Wall Street practices brought down the entire U.S. and parts of the world economies, Congress finally stepped up in July 2010 and created the NJPIRG student chapters-backed Consumer Financial Protection Bureau (CFPB), a new agency that will act as a counterbalance to the banks and ensure that the credit cards, mortgages, and student loans that consumers use are safe and easy to understand. When you have a complaint about a bank or credit card company, you can call on the new CFPB.

Our economy needs to be fair to consumers in order to function. While a company may make a short-term profit from ripping off consumers or putting an unsafe product on the market, it's not good for anyone in the long term. 

Our consumer program works to protect consumers by:

  • Alerting the publice to hidden dangers, scams, and unsafe products
  • Educating consumers about the choices available by conducting price surveys of various products and services available to students in an effort to allow them to the make the best choices for themselves.
  • Educating consumers about their rights in the marketplace by producing consumer guides to help people navigate the marketplace.
  • Advocating for change by working to build the support it takes to pass consumer protection legislation in our states and in D.C.

As students, we're particularly vulnerable to some specific consumer issues:

  • Online Privacy
  • Identity Theft
  • Renters Rights
  • Student Tax Breaks
  • Credit Cards
  • Spring Break and Travel Ripoffs
  • Cell Phones
  • Health Insurance 
  • Private Student Loans

Issue updates

Groups target textbook prices to rein in college costs

A push to create free or inexpensive textbooks is gaining momentum as educators, philanthropists and policymakers nationwide search for new ways to rein in college costs.

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Blog Post | Consumer

2012 Starts with a Win! | Stefany Farino

2012 has already brought a tremendous victory for students and families.

Today the President appointed Richard Cordray as the director of the new Consumer Financial Protection Bureau (CFPB). The CFPB will rein in the bad business practices of banks, lenders, and credit card companies.

The president is doing the right thing for students and consumers, and he should know we appreciate it.

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Report | Consumer

Big Banks Bigger Fees: A National Survey of Bank Fees and Fee Disclosure Policies

A survey of more than 350 bank branches reveals that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. The report also includes a shopping guide, which will compare banking options, direct consumers to free and low-cost checking choices, and provide a list of fees that consumers should look out for when picking a bank.

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Report | Consumer

Toward Common Ground: Bridging the Political Divide to Reduce Spending

Our nation faces unprecedented fiscal challenges, as the commitments we’ve made now and into the future far outpace our fiscal capacity. Congress, the President’s National Commission on Fiscal Responsibility and Reform, and citizens across the country must grapple with very difficult decisions about how we can put our fiscal house in order.

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Blog Post | Consumer

Trouble in Toyland | Jennifer Kim

Survey Finds Toxic or Dangerous Toys on Store Shelves

We just released the 26th annual Trouble in Toyland report. We've made progress, but there are still some dangerous toys on the shelves.

The report reveals the results of laboratory testing on toys for lead and phthalates, both of which have been proven to have serious adverse health impacts on the development of young children. The survey also found toys that pose either choking or noise hazards.

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